Refund policy

At Sylara, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Customers may request a return within 7 days of receiving the product.
• Items must be unused, in original condition, and in original packaging.
• Proof of purchase or order number is required for all returns.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7–14 business days to the original payment method.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Sale or discounted items
• Gift cards (if applicable)

Contact Us

If you have any questions about returns or refunds, contact us:

Email: Sylara.uae@gmail.com
Phone: +971526953815

If you want this tailored for your exact business (fashion, electronics, cosmetics, etc.), tell me your product category.