Shipping policy

Shipping Policy

At Sylara, we aim to deliver your orders quickly and safely.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Standard delivery usually takes 3–7 business days, depending on your location.
  • Delivery times may vary during peak seasons or due to courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order size.
  • Free shipping may be offered on selected products or promotions.

Order Tracking

  • Once your order has been shipped, you will receive tracking details via email or phone (if available).

Delivery Delays

While we do our best to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Courier service issues
  • Customs clearance (for international orders)

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost shipments due to incorrect addresses provided by customers.

Contact Us

If you have any questions regarding shipping, contact us:

Email: Sylara.uae@gmail.com
Phone: +971526953815